When hiring a towing company to tow your vehicle, there are several factors to consider.
When choosing a towing company, one thing to keep in mind is that the drivers should be competent and dedicated to their work. Because of high staff turnover, some businesses are still on the lookout for new drivers. Learn more by visiting Roadside Assistance near me.
The problem with constantly hiring new drivers is that they never gain enough experience, which can cost you money in the form of delays and probably vehicle harm.
I’ve come to the conclusion that if a company has a high turnover rate, it’s likely that workers aren’t being compensated fairly and may seek better pay elsewhere. It may also indicate that the company does not value its workers enough to retain them for long periods of time, leaving you to question how much they would value your vehicle.
Another thing to think about is the equipment itself. You want your towing company to have vehicles that are well-maintained and can arrive at their destination on time.
Many trucks on the road would not even pass a basic safety test.
If a towing company sends a truck that is badly damaged and the operator can’t seem to locate all of the parts required to carefully lift your car onto the bed or the hook, you should send him away and call another towing company. You will not be wasting your time; instead, you will be sparing yourself a great deal of heartache.
Make an informed decision when it comes to towing services.
I recall a customer calling us to complain about a local tow truck driver working for one of the big towing companies who had failed to properly tie down his muscle car, causing thousands of dollars in damage to his vehicle. The driver jammed on the brakes, and the car slammed into the tow truck’s rack behind the cab. The level of irresponsibility is both inappropriate and unnecessary.
Needless to say, that person is now extremely picky about who he hires to tow his vehicles.
Simply asking the question on the phone when you call is one way to ensure you get a driver with experience. Simply state to the person on the other end of the line that you want someone with a lot of experience. Often, instead of using the hook lift, order a bed truck.